28.05.2020

Current audience information

Dear audience,,
 

It is a major priority of the Austrian health authorities to do the very best to protect the public from any possible danger from the corona virus. As you will certainly have heard in the announcements by the federal government and the district authorities, all cultural events up to the end of May 2020 were officially suspended.

We are working intensively to find alternative dates, as far as possible, for these cancelled performances. Information about performances which have been cancelled or postponed can be obtained from the calendar of events on our website, which is constantly updated, or at a glance from the following overview.

The following guidelines are valid for performances which have had to be cancelled or postponed:

POSTPONED PERFORMANCES

Tickets already purchased retain their validity and do not have to be exchanged. If the alternative date is not possible for you the tickets may be returned to the appropriate box office at any time up to one month before the new concert date. Tickets which were purchased at the Brucknerhaus or through our webshop can also be returned by post or E-Mail. Please use our refund form Rückerstattungsformular ( PDF |63.60 KB) and send this with the tickets (or a photo of them) and details of your address and bank account (IBAN, BIC) to: Brucknerhaus Linz, Untere Donaulände 7, 4010 Linz or to kassa@liva.linz.at.

CANCELLED PERFORMANCES

Tickets for cancelled performances can be returned to the appropriate box office at any time up to the end of 2020. Tickets which were purchased at the Brucknerhaus or through our webshop can also be returned by post or E-Mail. Please use our refund form Rückerstattungsformular ( PDF |63.60 KB) and send this with the tickets (or a photo of them) and details of your address and bank account (IBAN, BIC) to: Brucknerhaus Linz, Untere Donaulände 7, 4010 Linz or to kassa@liva.linz.at.

Return bank transfers may take some time to process due to our increased workload at the present time. 

We apologise for any inconvenience!

Tickets purchased via oeticket must be returned to the appropriate ticket office!

OPENING TIMES

Our service centre is open at present from Monday to Wednesday between 10 a.m. and 1 p.m.

During these times we can also be contacted by telephone under the normal service number 0732 77 52 30 

RULES FOR YOUR CONCERT VISIT

  • A face mask is required on entering the concert venue. When you have reached your seat you may remove it (depending on the type of concert) for the duration of the performance. On leaving your seat you must put on the face mask once again.
  •  Please observe social distancing from other concert-goers in all areas, particularly on entering the concert hall and in the vicinity of the toilets!
  • For your own safety please use the disinfectant facilities provided for you in the entrance foyers and toilet areas.

We look forward to seeing you at these our first shared concert experiences – welcome to the Brucknerhaus

INTERNATIONAL BRUCKNER FESTIVAL LINZ 2020

Based on current information the International Bruckner Festival Linz 2020 will also happen as planned between September 4th and October 11th. 

Mag. Dietmar Kerschbaum expects that the majority of the planned concerts will be able to take place.

LINZ KLANGWOLKEN (CLOUDS OF SOUND) 2020

The Linz Klangwolke 2020, presented by the Sparkasse OÖ and the LINZ AG, taking into account all COVID-19 regulations and all health recommendations, will take place as planned on 12th September 2020. The concept for this production is currently being developed by the cooperation partners – the Brucknerhaus, the University of Art and Industrial Design and the Ars Electronica Center. Details will be released in July.

The Childrens'Klangwolke 2020, presented by the Sparkasse OÖ and the LINZ AG, and the Classical Klangwolke 2020,  presented by the Sparkasse OÖ and the LINZ AG, will both also take place. Further details will be announced later.

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